Frequently Asked Questions
Everything you need to know about your Cherrykitten experience.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express options can deliver your items within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel cannot be returned.
How do I find my correct size?
Each product page includes a detailed size chart. Since our styles vary, we recommend measuring yourself and comparing your results to our specific brand measurements.
Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials ethically sourced?
Cherrykitten is committed to responsible fashion. We work closely with our manufacturers to ensure high-quality materials and fair labor practices across our supply chain.